Source time Edition date
PolicyCoinDesk
UK banks face 10,000 complaints in 3 months over crypto restrictions
英国银行因加密货币限制三个月内面临1万起投诉
UK banks logging 10,000 complaints in three months shows the cost of restrictive crypto policies, and regulators must decide whether consumer access outweighs bank caution.
Judgment
UK banks — Lloyds, Barclays and NatWest — now have to decide whether to keep blanket blocks on crypto transfers or carve out exemptions for FCA-registered venues, weighing fraud-loss exposure against the complaint volume logged against them.
Basis
Stand With Crypto collected 10,092 complaints from 9,800 individuals in all 650 parliamentary constituencies through an online tool over 90 days between May and August, the report says. Lloyds Banking Group, which includes Halifax and Bank of Scotland, drew 2,297, or 23% of the total, ahead of Barclays at 1,569 and NatWest Group at 1,278. Coinbase's head of European policy, Katie Harries, said bank transfers are "a crucial on-ramp" and that Coinbase, an FCA-registered crypto asset business, is "subject to the same blanket restrictions as the wider crypto asset sector"; she cited UK Cryptoasset Business Council research that 40% of attempted transfers to FCA-registered exchanges were blocked. Mechanism: blanket bans and unclear limits cut consumers off from regulated venues at the same time the Treasury and FCA are drafting a regime meant to attract crypto firms — the friction sits in banks, not in the licensing framework.
- Lloyds2,297
- Barclays1,569
- NatWest1,278
- Total10,092
Unclear The source carries no response from Lloyds, Barclays or NatWest, and does not say whether any bank has changed its crypto transfer policy since the May–August window closed.
Next Whether SWC's next tally, or an FCA or Treasury statement on the incoming crypto regime, explicitly addresses bank access for FCA-registered exchanges.